Consider a career with Willoughby!

Willoughby Associates, Limited, employs bright and capable people to help our team automate collections, images, and archival and bibliographic holdings for museum staff, researchers, and visitors around the world. We offer a dynamic, non-smoking work environment, and opportunities to collaborate with such prestigious institutions as the Smithsonian National Museum of American History, the Los Angeles County Museum of Art and the National Gallery of Canada.

Willoughby is headquartered just outside Chicago in Northwestern University's Research Park in Evanston, Illinois.

Current job openings:

• Client Services Associate:
  Museum software company seeks computer nerd with social skills Museum software company seeking entry-level, self-starter to work in our Evanston, IL, Help desk. Ideal candidate is a recent college grad with an Art History, Liberal Arts, or Social Science background combined with Computer Science coursework or experience. Enjoy working in a relaxed and casual environment in downtown Evanston with easy access to the CTA purple line and Metra.
  
  Responsibilities include:
  • Answering support calls and emails
  • End-user training at client sites (travel 3-6 days/month)
  • Producing/distributing upgrades
  • Product testing
  • Writing newsletters and documentation
  
  Requirements:
  
  • Bachelor's degree or equivalent experience
  • Ability to travel (US and abroad)
  • Proficiency in Windows and/or Mac
  • Ability and initiative to acquire new skills
  • Excellent written and verbal communication skills
  • Knowledge of Access/Oracle/SQL Server/Crystal Reports preferred, but not required.
  Full-time, salaried position includes Health/Dental benefits, 401k. EOE.

• Sales Associate:
  Great opportunity for the right individual who is motivated, successful, entrepreneurial and wants to grow with a company. The successful candidate will be a key person in the company with growth potential. He/she will develop marketing plans and implement sales. The position involves understanding and communicating our competitive differentiation and demonstrating the unique functionality of our collection management and Internet applications for museums and archives.
  Applicants should be able to make cold calls and develop sales channels from leads generated by the company. We are looking for detail oriented, well organized individuals who possess a strong drive, integrity, & enthusiasm for sales.
  The ideal candidate will possess the following:
  • Bachelor's degree or equivalent
  • Proven success in an inside sales environment
  • Consultative approach to selling software
  • Career or volunteer experience with non-profits
  • Effective verbal and written communication skills
  • Windows computer systems proficiency including word processing, spreadsheet and database programs
  • Understanding of computer systems and components
  Hours - Full time, exempt

Application Procedure: Please send cover letter and resume with salary history to: Willoughby Associates, 1033 University Place, Suite 400, Evanston, IL 60201 or e-mail to info@willo.com. Fax: 847-332-1272

Willoughby is an Equal Opportunity Employer.