TECHNICAL SUPPORT SERVICES

Our experienced iO support team helps make your project easy and successful. Annual support fees include the following features:

  • Unlimited hot line support
  • Monthly tech tips and newsletter
  • Free enhancements and discounted upgrades
  • Free remote support
  • Membership in Willoughby Users Group
SUPPORT FEES

Software support fees are 20% of the then-current list price of the level of software you have licensed. List prices are set in January of each year and may increase or decrease from those in effect at the time of your original purchase. Your annual support fees, therefore, may increase or decrease from year to year.