Let our experienced support team help make your project a success.

Annual support fees include the following:

• Unlimited access to Help Desk Monday through Friday during the hours of 9 AM - 5:00 PM CST for US customers, excluding holidays
• Free bug fixes and enhancements
• Discounted rates for end-user advanced training
• Direct troubleshooting of your system via call-in — available only to users who have PC Anywhere and a 56k data modem or higher
• Free access to Willoughby's Online Client Support
• Membership in the Willoughby Users Group (WUG)
• Free consultation relating to complex data issues
• Monthly newsletters

Support Fees
Software support fees are 20% of the then-current list price of the level of software you have licensed. List prices are set in January of each year and may increase or decrease from those in effect at the time of your original purchase. Your annual support fees, therefore, may increase or decrease from year to year.

For technical support now:
Complete a support request form or Join our user group discussion list.